Member Data Protection

Privacy Policy 100cucicom

At 100cucicom, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document transparently explains how we collect, use, store, and protect your personal information as a member of our platform.

Updated: 1 January 2026

1. Introduction

Welcome to the 100cucicom Privacy Policy. This document is our written commitment to you on how the 100cucicom platform handles members' personal information. We understand that your trust is the most valuable asset we hold, and that trust begins with full transparency about our privacy practices.

100cucicom operates as an online entertainment platform that adheres to international data protection standards. We collect and process your personal data only for legitimate, necessary purposes as stated in this document. No data is collected without a clear purpose, and no data is used beyond the scope you agreed to at registration.

This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Guide 100cucicom as complementary documents.

2. Information We Collect

100cucicom collects your personal information through several different methods depending on how you interact with our platform. The following are the categories of information we collect:

Information You Provide Directly:

  • Registration Information: Full name, phone number, email address, date of birth, and account password when you register.
  • KYC (Identity Verification) Information: A copy of MyKad or passport, a selfie for facial verification, and proof of residential address such as a utility bill or bank statement.
  • Financial Information: Payment method details including bank account numbers for FPX, phone numbers linked to Touch 'n Go eWallet or GrabPay. We do not directly store credit or debit card information.
  • Communications: Records of your conversations with the 100cucicom customer support team via live chat or email.

Automatically Collected Information:

  • Device Data: Device type, operating system, app version, unique device identifier, and screen resolution.
  • Network Data: IP address, geographic location based on IP, internet service provider (ISP) name.
  • Behavioral Data: Pages visited, games played, session duration, betting and deposit history, and platform usage patterns.
  • Cookie Data: Language preference, login status, and display settings stored in your browser.

Important Note: All KYC information you submit is stored in a secure environment and accessed only by authorised personnel. Verification documents are processed within 24 hours on business days.

3. How We Use Your Data

Every piece of information we collect has a specific and legitimate purpose. 100cucicom does not use your data for purposes unrelated to the services you use. Below is a full overview of how we process your information:

Purpose of Use Data Type Legal Basis
Account Management Registration information, KYC Contract performance
Deposit & Withdrawal Processing Financial information, KYC Contract performance
Fraud Prevention IP address, device data, transaction patterns Legitimate interest
Customer Support Communication records, account history Contract performance
Legal Compliance All data categories Legal obligation
Experience Personalization Behavioral data, game preferences Legitimate interest
Marketing Communications Email, phone number Your consent

For marketing communications such as promotional notifications and bonus offers, you may withdraw your consent at any time through your account settings or by contacting 100cucicom customer support.

4. Data Storage & Security

The security of your personal data is the number one technical priority at 100cucicom. We implement multi-layered protection to ensure your information cannot be accessed, modified, or stolen by unauthorized parties.

Technical Security Measures:

  • 256-bit SSL Encryption: All data transmitted between your browser and 100cucicom servers is encrypted using the latest TLS protocol, making it unreadable to third parties during transmission.
  • Data-at-Rest Encryption: Sensitive information such as KYC details and financial information is encrypted before being stored in our database.
  • Strict Access Control: Only staff with a legitimate work requirement are permitted to access member personal data, and all access is logged for audit purposes.
  • 24/7 Monitoring: Our systems are continuously monitored to detect any suspicious activity or unauthorised access attempts.
  • Secure Backup: Data is regularly backed up to a secure, separate location to ensure service continuity.

Data Retention Period:

  • Active account data is retained for as long as your account remains active on the 100cucicom platform.
  • After account closure, financial and KYC data is retained for a minimum of 5 years to meet legal compliance and financial regulatory requirements.
  • Customer support communication records are retained for 2 years.
  • Platform activity logs are retained for 12 months.

Security Certification: 100cucicom's security infrastructure is regularly audited by independent third parties to ensure data protection standards remain current against the latest threats.

5. Information Sharing

100cucicom does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your data only in limited and necessary circumstances as outlined below:

  • Payment Processors: Transaction information that must be shared with payment providers such as FPX, Touch 'n Go, and GrabPay to enable deposits and withdrawals to be processed securely.
  • Technical Service Providers: Companies that help us operate the platform, such as cloud infrastructure providers and identity verification services, are subject to strict confidentiality agreements.
  • Legal Authorities: When required by law, court order, or a legitimate request from the relevant law enforcement agency.
  • Fraud Prevention: In cases of suspected fraud, money laundering, or platform abuse, relevant information may be shared with the appropriate authorities or authorized security partners.

All third parties that receive your data from 100cucicom are contractually bound to process that data solely for the specified purposes and to apply security measures that meet our standards.

Our Commitment: 100cucicom has never and will never sell member personal data to advertisers, data brokers, or any party not directly involved in the delivery of our platform services.

6. Cookies & Tracking Technologies

100cucicom uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser when you visit our website.

Types of Cookies We Use:

  • Essential Cookies: Required for core platform functions such as maintaining your login session and remembering language preferences. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collects information about how you use the platform — most frequently visited pages, buttons clicked, and more. This data is used to improve the overall user experience.
  • Functional Cookies: Saves your personal preferences such as display settings, game preferences, and language selection so you do not need to reconfigure them each time you log in.

You can manage cookie settings through your browser preferences at any time. However, disabling essential cookies may affect certain features on the 100cucicom platform.

7. Your Rights Over Personal Data

As a 100cucicom member, you have clear rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

You may request correction of any inaccurate or incomplete personal information.

Right to Erasure

You may request deletion of your personal data, subject to applicable legal retention obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

You may request that we restrict how we process your data under certain circumstances.

To exercise any of the above rights, contact the 100cucicom support team via live chat or email. We will process your request within 30 calendar days.

8. Children's Data

100cucicom strictly prohibits individuals under the age of 18 from registering or using our platform. We do not knowingly collect any personal information from children under the age of 18.

If we discover that we have inadvertently collected data from someone under the age of 18, the account in question will be suspended immediately and all related information will be deleted from our systems without delay. Parents or guardians who find that their child has registered on our platform are encouraged to contact us promptly.

Child Protection: 100cucicom conducts age verification during registration and KYC checks. Any account suspected of being registered by an underage individual will be suspended until age verification is completed.

9. Privacy Policy Amendments

100cucicom reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. When significant changes occur, we will notify you via:

  • Prominent notices on the 100cucicom platform homepage
  • Email notification to the address registered in your account
  • In-app notifications on the 100cucicom mobile app

The latest update date is always displayed at the top of this page. Continued use of the 100cucicom platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns, or wish to exercise your rights under this Privacy Policy, the dedicated data protection team at 100cucicom is ready to assist you:

  • Live Chat: Available 24/7 directly on the platform — the fastest way to get an immediate response.
  • Email: [email protected] — for privacy-related enquiries and data rights requests.
  • Frequently Asked Questions: Visit the page FAQ page for quick answers to frequently asked questions.

For enquiries related to the platform's Terms and Conditions, please refer to our Terms and Conditions page. For information on responsible gaming, visit our Responsible Gaming page.

Why Your Data Secure With Us

Six layers of protection we implement to safeguard the privacy of every 100cucicom member.

256-bit SSL Encryption

All data moving between your device and 100cucicom servers is protected by military-grade encryption that cannot be breached by outside parties.

Integrated KYC Verification

Our KYC system ensures that only verified individuals can access accounts, eliminating the risk of identity fraud and unauthorised use of another person's account.

24/7 Threat Monitoring

Our cybersecurity team monitors the 100cucicom system around the clock to detect and respond to any threats before they can affect your data.

No Data Selling

Your personal information is never sold or shared with advertisers. Your data is used solely to deliver a better experience for you.

Independent Security Audit

100cucicom's infrastructure and privacy practices are periodically audited by independent third-party cybersecurity firms to ensure the highest standards are maintained.

Full Control in Your Hands

You have full rights to access, amend, or request deletion of your data. Privacy controls are available directly in your account settings.

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Secure Data, Peace of Mind While You Play

Register today and enjoy a secure gaming experience with full data protection at 100cucicom.

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